Patient Services Rep

Cooper University Health Care
Voorhees, NJ
Category Customer Service
Job Description
Cooper University Health Care is seeking a Patient Services Rep for their Voorhees, NJ campus. This role focuses on providing excellent customer service to patients, ensuring quality scheduling, and acting as a front-line contact for new patients. The position involves registration, insurance processing, and providing general information to patients and their families.

Requirements

  • Minimum one year of recent registration or billing experience working in a medical facility
  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals
  • Excellent organizational, written/verbal communication and teamwork skills
  • Demonstrated performance of excellent customer service skills
  • High School Diploma or equivalent
  • NAHAM Certified Healthcare Access Associate (CHAA) certification preferred

Benefits

  • health
  • dental
  • vision
  • life
  • disability
  • retirement
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