Role OverviewThe Patient Services Representative will work in a customer service role and be responsible for day-to-day operations of the front office area, including pre-registration/registration of new patients, scheduling, and general clerical support.
What You Will Do
The Patient Services Representative will interview patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, and accurately enter all patient information into the registration system.
Why It Might Be a Fit
The ideal candidate will be competent in multiple clerical functions, including answering multi-line phone systems, registering returning and new patients accurately, and maintaining inventory of supplies and ordering when necessary.
Requirements
- High school diploma or equivalent
- Previous employment record reflects work stability, as indicated by an average work tenure for previous jobs of at least one (1) year
- Minimum 2 years of related experience in healthcare work setting, with exposure to front office responsibilities, insurance verification, and insurance authorizations
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