Role OverviewWee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The position is responsible for scheduling appointments, greeting and checking-in patients, updating personal and insurance information, and other duties.
What You Will Do
The Patient Services Representative will be responsible for scheduling appointments, routing messages, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments, and monitoring the waiting area.
Why It Might Be a Fit
The ideal candidate will have previous customer service experience, ability to communicate effectively, and basic computer knowledge. They should be able to prioritize multiple job demands and work in a fast-paced healthcare environment.
Requirements
- Previous customer service experience
- Experience working in a medical office setting
- Ability to communicate effectively
- Basic computer knowledge
- Phone etiquette
- GED/High School diploma
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