Patient Services Representative - Twin Cities Orthopedics

i-Health/Revo
Any Location, MN
Category Customer Service
Job Description
The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties, working in a clinic setting. Potential opportunities for additional hours.

Requirements

  • Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
  • Verify and document insurance information as defined by current business practices
  • Accurate and timely scheduling of new and existing patients in the current practice management system
  • Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
  • Chart preparation and management
  • Maintain a working knowledge of health care plan requirements and health plan networks
  • Maintain timely communication with patients, families, and staff
  • Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals

Benefits

  • Comprehensive benefits package
  • 401(k) w/ Profit Sharing
  • Employee Assistance Program
  • Lifetime Fitness Subsidy
  • Car Rental discounts
  • Home, Auto, & Pet insurance savings programs
  • Medical (w/Maternity Bundle), Dental & Vision plans
  • Tuition Reimbursement
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