Patient Services Representative 2

Tampa General Hospital
Any Location, FL
Category Healthcare
Job Description
Role Overview

Serves as an experienced front-line representative within the imaging facility, responsible for greeting, registering, and checking in patients for radiologic procedures while ensuring a high standard of customer service, accuracy, and efficiency.

What You Will Do

Greet, check in, and register scheduled and walk-in patients, verify required documentation, confirm patient compliance, and perform daily deposit reconciliation activities.

Why It Might Be a Fit

Demonstrates a high level of competency in registration workflows, financial processes, and problem resolution, contributing to smooth clinic operations, regulatory compliance, and a positive patient experience.

Requirements

  • High School Diploma or GED
  • Minimum of one-year work experience, preferably in a medical office setting
  • Knowledge of customer service concepts and company policies including safety, privacy, and HIPAA
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