Patient Services Representative I

The Patient Services Representative I serves as the first point of contact for patients arriving at the imaging facility for scheduled or walk-in radiologic procedures.

What You Will Do

Greet patients, complete check-in and registration processes, verify required documentation, collect payments, and ensure accurate entry of patient and insurance information.

Why It Might Be a Fit

The PSR I plays a key role in creating a positive patient experience while supporting efficient clinic flow, regulatory compliance, and collaboration with clinical and administrative team members.

Requirements

• High School Diploma or GED
• Knowledge of customer service concepts and company policies including safety, privacy and HIPAA
• Ability to interact professionally, courteously, and empathetically with patients, families, physicians, and team members
• Understanding of patient registration workflows, insurance verification, referrals, authorizations, and basic medical terminology
• Ability to efficiently use electronic health record systems, scheduling software, scanners, and office equipment
• Ability to verify patient information, documentation, and financial transactions accurately to ensure compliance, billing integrity, and quality patient care

Benefits

• Family Care Center Lois (FCCLOIS)
• 2106 S. Lois Ave.
• Tampa, 33629