Patient Services Representative

Alexander Technology Group
Boston, MA
Category Customer Service
Job Description
We are seeking Patient Access Representatives to serve as the first point of contact for patients, delivering a welcoming and professional experience.

Requirements

  • Strong customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage high-volume patient interactions
  • Strong attention to detail and data entry accuracy
  • Ability to exercise sound judgment and escalate issues when needed
  • Comfortable working in a fast-paced, team-oriented environment

Benefits

  • Free onsite parking
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