Patient Services Representative

Cardiovascular Institute South
Any Location, LA
Category Healthcare
Job Description
Role Overview

Serves as the first point of contact for patients and visitors, providing front desk and patient services support in a healthcare setting.

What You Will Do

Manage appointment scheduling, check-in, and check-out processes, maintain accurate patient records, and ensure compliance with HIPAA and organizational policies.

Why It Might Be a Fit

Strong customer service and interpersonal communication skills, excellent organizational and time-management abilities, and a high level of accuracy and attention to detail are required.

Requirements

  • Strong customer service and interpersonal communication skills
  • Excellent organizational and time-management abilities
  • Ability to multitask efficiently in a fast-paced healthcare environment
  • High level of accuracy and attention to detail in documentation and scheduling
  • Professional demeanor and ability to work well with physicians, patients, and staff
  • Commitment to teamwork, cooperation, and assisting others as needed
  • Knowledge of HIPAA privacy and security standards

Benefits

  • Choice of three health insurance plans
  • Dental insurance coverage
  • Vision insurance coverage
  • 401(k) with company match and profit-sharing plan
  • Company-paid short-term and long-term disability coverage
  • Company-paid life insurance for you and your family
  • Access to company-provided training and educational resources
  • Eligibility for annual merit-based performance increases
  • Accrued General Purpose Time (GPT)
  • Eight company-paid holidays
  • Special company events
  • Complimentary Employee Assistance Program (EAP)
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