Role OverviewThis position has a strong emphasis on customer service to our patients. The Patient Services Representative will serve as the front line contact person for all incoming patients, greet, register, schedule, collect point of service copays, and provide general information to patients and their families using AIDET.
What You Will Do
The Patient Services Representative will perform all registration functions, including full registration, updating/validating demographics, identification, insurance information, and completing verification and obtaining signatures. They will also utilize kiosks, tablets, and other technology to assist patients upon arrival.
Why It Might Be a Fit
The ideal candidate will have excellent organizational, written/verbal communication, and teamwork skills, with demonstrated performance of excellent customer service skills. They will also have experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
Requirements
- Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office
- Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience
- Epic experience preferred
- Excellent organizational, written/verbal communication, and teamwork skills
- Demonstrated performance of excellent customer service skills
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- 401(k) or other retirement plan
- Paid time off
- Paid holidays
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