Patient Services Representative

The Patient Services Representative will provide customer service to patients, ensuring quality patient scheduling, positive telephone etiquette, and customer satisfaction. They will serve as the front line contact person for all incoming patients, greeting, registering, and scheduling patients while maintaining a high level of organization and independence.

What You Will Do

The representative will perform registration functions, update demographics, collect copays, and make appointments in a timely and efficient manner. They will also perform non-clinical administrative duties, including documentation, transcription of orders, and patient outreach.

Why It Might Be a Fit

The ideal candidate will have strong customer service skills, be able to multitask in a fast-paced environment, and be flexible to adjust to patient volume. They will also be able to communicate effectively with multidisciplinary team members and patients.

Requirements

• High School Diploma or equivalent required

Benefits

• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Flexible scheduling