Role OverviewThe Patient Service Representative serves as the initial point of contact for patients, providing administrative and customer service support. They handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff.
What You Will Do
The Patient Service Representative will perform general clerical support functions, greet and welcome patients, announce patients and visitors, interact with fellow workers, assist nurses and physicians, and accurately respond to tasks received from providers and other office staff.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, be able to work in a confidential environment, and have experience working in a clinical or administrative healthcare setting.
Requirements
- High School diploma or G.E.D.
- Equivalent of one (1) year of full-time clinical or administrative healthcare experience
- Successful completion of an accredited medical office assistant education program (preferred)
- One (1) year customer service experience in an office, preferably with patients
- Experience working in Windows and with MS Office software
Benefits
- Medical Insurance via Highmark Blue Cross Blue Shield
- HRA - employer funded
- Dental Insurance
- Vision Insurance
- 401(k) with company match
- Company paid life insurance
- Options for LTD, Critical Illness, Accident
- Generous Vacation and Sick time
- 11 Holidays
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