Patient Services Specialist (Front Office Receptionist)

American Vision Partners
Surprise, AZ
Category Customer Service
Remote
Job Description
Role Overview

As a highly visible Patient Service Specialist, you'll be the patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.

What You Will Do

Greeting patients and visitors warmly in person or by telephone, checking patients in and out, scheduling clinic and surgical appointments, reviewing paperwork with patients, verifying insurance and collecting payments, maintaining patient medical records.

Why It Might Be a Fit

Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment, excellent verbal and written communication skills, medical front desk experience preferred, flexible schedule, dedicated to creating a quality patient experience.

Requirements

  • High School Diploma or GED required
  • Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
  • Excellent verbal and written communication skills
  • Medical Front Desk experience preferred

Benefits

  • medical and dental insurance
  • significant eye care discounts
  • child care assistance
  • pet insurance
  • continuing education funds
  • 401(k)
  • paid holidays
  • PTO
  • Sick Time
  • opportunity for growth
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