Role OverviewThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information.
What You Will Do
Schedules appointment requests, communicates insurance participation and financial responsibility, obtains patients' insurance and demographic information, performs insurance verification, and escalates cases for resolution.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, problem assessment, and collaborative problem-solving skills, with a strong proficiency in medical terminology and Microsoft Office.
Requirements
- High School Diploma or equivalent
- Minimum of 3 years of relevant experience
- Proficiency in medical terminology
- Excellent customer service skills
- Strong proficiency in Microsoft Office
Benefits
- Healthcare
- Paid Time off
- Competitive comprehensive Benefit package
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