Patient Services Specialist

SimonMed
Encinitas, CA
Category Healthcare
Job Description
Role Overview

The patient experience starts with the Patient Service Specialist, who guides patients through admission with accuracy, compassion, and confidence.

What You Will Do

The role involves greeting patients, verifying insurance, processing documentation, and ensuring each visit starts with clarity, efficiency, and care.

Why It Might Be a Fit

The ideal candidate thrives in a fast-paced environment, communicates with empathy, and takes pride in delivering exceptional service.

Requirements

  • 1+ years of customer service, patient access, medical office, or call center experience
  • Experience with scheduling, insurance verification, or healthcare registration processes
  • Strong computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Excellent verbal and written communication skills
  • Experience working with EMR/PM systems

Benefits

  • Competitive wages
  • No nights/no calls/no weekends
  • Cross training opportunities
  • Medical, dental, and vision insurance
  • 401(k) eligibility
  • Pet Insurance
  • Paid holidays
  • PTO
  • Sick Time
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