Role OverviewJoin a mission-driven healthcare team as a Patient Support Representative to support a busy healthcare clinic in Cleveland. This role is ideal for candidates with healthcare or medical office experience who enjoy helping patients, coordinating appointments, and providing excellent front-desk support.
What You Will Do
Greet and check in patients, answer phone calls, schedule appointments, enter patient information, verify insurance eligibility, collect payments, and maintain HIPAA compliance.
Why It Might Be a Fit
This is an excellent opportunity to gain valuable experience with a respected healthcare organization while making a difference in the community.
Requirements
- High School Diploma or GED
- Previous healthcare, medical reception, patient access, or medical office experience
- Experience verifying insurance coverage, benefits, and co-pays
- Experience using Electronic Health Record (EHR) systems; EPIC experience is a plus
- Strong data entry, communication, and organizational skills
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