Patient Support Specialist - Hybrid

Lifelancer
Any Location, NJ
Category Customer Service
Job Description
Patient Support Specialist - Hybrid role responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. The role involves building rapport with patients, identifying and resolving issues, and maintaining accurate records. The ideal candidate has a high school diploma, 1-3 years of experience in customer service, and strong communication skills. Desired requirements include a bachelor's degree, experience in the pharmaceutical industry, and bilingual skills.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills

Benefits

  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
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