Patient Support Specialist - Hybrid

Lifelancer
Any Location, PA
Category Customer Service
Job Description
Provide inbound customer support in a virtual pharmaceutical contact center environment as a Patient Support Specialist - Hybrid. Work on a hybrid schedule, 2 days in our Newtown, PA office and 3 days remotely. Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns.

Requirements

  • High school diploma or equivalent
  • 1-3 years’ experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences

Benefits

  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • flexible paid time off (PTO) and sick time
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