Patient Support Specialist

Community Care Physicians
City of Troy, NY
Category Healthcare
Job Description
Role Overview

The Patient Support Specialist will work part-time, 16-18 hours per week, in a medical office setting. The ideal candidate will have superior customer service skills and experience in the medical field.

What You Will Do

Responsibilities include greeting patients, processing phone calls and messages, scheduling appointments, verifying patient insurance coverage, and maintaining patient flow.

Why It Might Be a Fit

The role requires strong computer skills, knowledge of medical terminology and office procedures, and the ability to maintain confidentiality and discretion.

Requirements

  • High school graduate or equivalent
  • Previous clerical experience in a medical practice
  • Strong computer skills
  • Knowledge of medical terminology and office procedures
  • Prior authorization experience

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Retirement plan
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