Role OverviewThe Patient Support Specialist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support.
What You Will Do
Collect, verify, and update patient demographic and insurance information, schedule and reschedule patient appointments, collect co-pays, and process payment transactions.
Why It Might Be a Fit
Must be proficient in electronic health records, scheduling systems, and multi-line telephone systems, and have experience working in a HIPPA protected environment.
Requirements
- Minimum of two (2) years of experience in a healthcare administrative, Front Desk, or Call Center environment
- Proficient in electronic health records (EHRs), scheduling systems, multi-line telephone systems, computers, fax machines, scanners, copiers, voicemail, and other standard office technology
- Experienced working in a HIPPA protected environment
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