Patient Support Specialist

Community Care Physicians
City of Albany, NY
Category Healthcare
Job Description
Role Overview

The Patient Support Specialist will be responsible for greeting and checking in patients, processing telephone calls and messages, scheduling appointments, and maintaining patient flow.

What You Will Do

The main day-to-day responsibilities will include greeting patients, processing calls and messages, scheduling appointments, and verifying patient insurance coverage.

Why It Might Be a Fit

The ideal candidate will have superior customer service skills, preferably in the medical field, and be able to establish and maintain cooperative relationships with patients and staff.

Requirements

  • High school graduate or equivalent
  • Previous clerical experience in a medical practice
  • Strong computer skills
  • Knowledge of medical terminology and office procedures
  • Ability to use interpersonal skills to establish/maintain cooperative relationships

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Retirement plan
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