Patient Transport Dispatcher

Texas Children's
Houston, TX
Category Healthcare
Job Description
Role Overview

As a Patient Transport Dispatcher, you'll coordinate dispatching services for Patient Escort Services and Bed Transport Services to support timely, efficient transportation. You'll prioritize requests, monitor assignments, and communicate with staff and customers to support patient transportation and room management needs.

What You Will Do

You'll use Epic Grand Central to dispatch patient transportation and room management assignments, prioritize patient, specimen, and equipment transport requests, and follow up with Patient Transport Technicians when transport times exceed expectations.

Why It Might Be a Fit

You'll maintain a professional demeanor and positive working relationships with guests, departmental staff, physicians, and other hospital personnel, and respond promptly and appropriately to communications about transportation and room management assignments.

Requirements

  • Use Epic Grand Central to dispatch patient transportation and room management assignments
  • Prioritize patient, specimen, and equipment transport requests based on urgency
  • Follow up with Patient Transport Technicians when transport times exceed expectations
  • Maintain a professional demeanor and positive working relationships with guests, departmental staff, physicians, and other hospital personnel

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • 401(k) or retirement plan
  • Paid time off
  • Health savings account
  • Flexible spending account
  • Employee assistance program
  • Life insurance
  • Disability insurance
  • Paid holidays
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