Patron Services Manager

Atlas Performing Arts Center
Washington, DC
Job Description
Role Overview

The Patron Services Manager will oversee the Patron Services team, manage department costs, and provide reception desk coverage. They will also work collaboratively with other teams to ensure a smooth and successful ticketing process.

What You Will Do

The key responsibilities of this role include administration and supervisory tasks, box office management, and database management. The Manager will also need to troubleshoot and solve problems effectively and efficiently.

Why It Might Be a Fit

The ideal candidate will have minimum three years of experience as a manager or member of a Box Office team in a high-volume ticket office, with experience with Microsoft Office and ticketing software required.

Requirements

  • Minimum three years of experience as a manager or member of a Box Office team in a high-volume ticket office
  • Experience with Microsoft Office and ticketing software
  • Patron Manager Admin Certification
  • Ability to troubleshoot and solve problems effectively and efficiently
  • Ability to multi-task under time constraints
  • Excellent financial, administrative, and organizational skills with a strong attention to detail

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Holiday pay
  • Personal days
  • Sick leave
  • Costco membership
  • Retirement (Simple IRA)
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