Payment Center- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC
City of Watertown, NY
Category Customer Service
Job Description
We are searching for a Bilingual Customer Service Representative to join our team. As a representative, you will process customer monthly payments, manage large amounts of inbound calls, and build client relationships.

Requirements

  • Bilingual in English and Spanish
  • Sales or customer service experience
  • High School Diploma or GED
  • Excellent follow-up and multi-tasking skills
  • Ambitious professional motivated by opportunity for advancement
  • Excellent written and verbal communication skills

Benefits

  • Comprehensive Benefits package including medical, dental, vision and life insurance
  • 401K plan with company-matched contributions
  • Fitness reimbursement up to $10/month
  • Employee Assistance Program
  • Extra perks: access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans
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