Payment Center- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC
City of Watertown, NY
Category Customer Service
Job Description
We are seeking a Bilingual Customer Service Representative to process customer monthly payments, manage inbound calls, and build client relationships. The ideal candidate is bilingual in English and Spanish, has sales or customer service experience, and is highly motivated with a strong work ethic.

Requirements

  • Bilingual in English and Spanish
  • Sales or customer service experience
  • High School Diploma or GED
  • Excellent written and verbal communication skills
  • Ability to build relationships with sales customers
  • Excellent follow-up and multi-tasking skills

Benefits

  • Recognition culture
  • Comprehensive Benefits package
  • Retirement Plan: 401K plan with company-matched contributions
  • Fitness reimbursement
  • Employee Assistance Program
  • Disability insurance
  • Hospital indemnity insurance
  • Health advocate program
  • Universal life insurance
  • Critical illness insurance
  • Accident insurance
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