Payment Dispute Specialist

GREAT BASIN FEDERAL CREDIT UNION
Reno, NV
Category Customer Service
Job Description
The Payment Resolution Specialist delivers consistent, member-focused experience while managing Visa debit and credit card disputes on behalf of the credit union.

Requirements

  • High School diploma or GED equivalent
  • Knowledge of credit union products, services, and policies
  • Knowledge of federal regulations governing credit union operation and activities
  • Ability to perform minor math calculations
  • Ability to keep accurate and efficient files
  • Ability to calmly and effectively deal with irate members
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