Payment Operations Specialist (E-commerce / D2C)

Scale Up Job Opportunities
Cambridge, MA
Category Operations
Remote
Job Description
Payment Operations Specialist (E-commerce / D2C) to support and optimize day-to-day transactional and operational flows across multiple platforms.

Requirements

  • 2-3+ years of experience in e-commerce operations, payment processing, online transactions or marketplace operations
  • Strong understanding of payment gateways & merchant accounts, approval rates, soft/hard declines, end-to-end payment flows
  • Experience with Amazon Seller and working with tools such as Stripe, PayPal, or similar processors
  • High attention to detail and strong analytical mindset
  • Comfortable working in highly repetitive, process-driven environments
  • Ability to act independently and make operational decisions
  • Fluent English (written and spoken)
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