Payment Processing Specialist (05270,05332)

State of Montana
Helena, MT
Category Accounting
Job Description
The Montana Department of Public Health and Human Services (DPHHS) is seeking a Payment Processing Specialist to accurately identify, analyze, and post child support collections. The Specialist will manage the full lifecycle of a payment and act as a key point of contact for payment-related inquiries.

Requirements

  • Skilled in 10-key data entry, Microsoft Excel, and ability to work in specialized financial software.
  • Working knowledge of accounting principles, specifically regarding payment reconciliation and deposit preparation.
  • Ability to analyze complex payment data, identify errors, and determine the appropriate corrective action independently.
  • Ability to explain complex child support regulations and procedures to the general public and external stakeholders in a clear, professional manner.
  • Proven ability to work under strict deadlines and manage high-volume workloads with minimal supervision.
  • Exceptional accuracy in data entry and financial record-keeping.
  • Maintain strict confidentiality regarding all participant information and financial records, in accordance with state and federal laws.
  • Demonstrate a high level of integrity and honesty in handling financial instruments and reconciling accounts; ensure all actions are transparent and auditable.
  • Work effectively as part of a team, provide backup support to colleagues and contribute to a positive, solution-oriented work environment.
  • Meet minimum qualifications: High School Diploma or equivalent, two years of experience in data entry, bookkeeping, banking, or high-volume accounts receivable/payable.
  • Preferred Qualifications: Associate’s degree in accounting, finance, business administration, or a related field, prior experience with State of Montana data software and experience operating scanning equipment.

Benefits

  • Healthcare coverage
  • Retirement plans
  • Paid vacation
  • Sick leave
  • Holidays
  • Work-life balance
  • Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
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