Payment Processing Specialist

The Payment Processing Specialist will manage and oversee the processing of payments received from clients who owe money to DSS/HRA, ensuring accuracy. They will process credit card transactions, review payments, and assist clients with issues related to Medicaid surplus payments and coverage. The specialist will also prepare input documents, oversee the Cashier's window, and respond to incoming calls on the IVRS system.

What You Will Do

The main day-to-day responsibilities include processing payments, reviewing credit card transactions, and assisting clients with issues related to Medicaid surplus payments and coverage. The specialist will also prepare input documents, oversee the Cashier's window, and respond to incoming calls on the IVRS system.

Why It Might Be a Fit

This role requires strong organizational and communication skills, with the ability to work accurately and efficiently in a fast-paced environment. The ideal candidate will have experience in community work or community-centered activities and be able to work effectively in a team environment.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities
• High school graduation or equivalent and six years of experience in community work or community-centered activities
• Education and/or experience equivalent to the above requirements