Payment Resolution Specialist

GREAT BASIN FEDERAL CREDIT UNION
Reno, NV
Category Banking
Job Description
The Payment Resolution Specialist delivers a member-focused experience by managing Visa debit and credit card disputes, reviewing requests for accuracy, and processing provisional and final account adjustments.

Requirements

  • High School diploma or GED equivalent
  • Knowledge of credit union products, services, and policies
  • Federal regulations governing credit union operation and activities
  • Ability to perform minor math calculations, keep accurate files, and demonstrate good judgment
  • Calmly and effectively deal with irate members

Benefits

  • 401k Matching
  • Retirement Plan
  • Paid Time Off
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