Payment Servicing Associate

Requirements

• 1 year working in a customer service role in a fast-paced operations environment
• Auto finance experience a plus
• High School diploma or GED equivalent
• Demonstrated business etiquette including verbal, written and interpersonal communication skills to collaborate across the organization.
• Self-motivated, professional demeanor, and self-starter.
• Proven ability to multi-task, pay close attention to detail, and ability to work in fast paced environment.
• Ability to represent the company while interfacing with insurance companies, body shops, etc.
• Agile and can successfully adjust to changing priorities to meet business demand.
• Must be proficient with Microsoft Office Suite and working knowledge of general office equipment.
• Ability to work well under pressure and meet deadlines.
• Proven track record with delivering seamless customer experiences.
• Ability to thrive in a performance coaching environment.

Benefits

• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level
• 100% employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice