Role OverviewThe PBX Clerk is responsible for providing receptionist service over the PBX, greeting individuals, and answering calls in a professional manner. The role requires excellent customer service skills, ability to communicate effectively, and the ability to work in a fast-paced environment. The PBX Clerk will also be responsible for scanning charts, ensuring admission documents are complete, and performing quality assurance audits.
What You Will Do
The main day-to-day responsibilities of the PBX Clerk include greeting individuals, providing receptionist service, answering calls, scanning charts, and ensuring admission documents are complete. The role also requires the ability to handle heavy phone volumes, respond to inquiries quickly, and provide excellent customer service.
Why It Might Be a Fit
The ideal candidate for this role will have excellent customer service skills, the ability to communicate effectively, and experience working in an office setting with customer interactions. The role requires a high level of professionalism, enthusiasm, and self-motivation.
Requirements
- Excellent customer service skills
- Ability to communicate effectively with others
- High school diploma or equivalent
- Minimum of one year in an office setting with customer interactions
- Experience in a healthcare setting or related industry
]]>