Role OverviewThe PBX Communications Ambassador performs general PBX Operator duties, including answering incoming and in-house calls, transferring callers to the appropriate individual/department, and addressing patient concerns. The role involves monitoring emergency panels, completing the paging and notification process, and maintaining confidentiality.
What You Will Do
The PBX Communications Ambassador will perform general PBX Operator duties, including answering incoming and in-house calls, transferring callers to the appropriate individual/department, and addressing patient concerns. The role involves monitoring emergency panels, completing the paging and notification process, and maintaining confidentiality.
Why It Might Be a Fit
The ideal candidate will demonstrate excellent oral and written communication skills, maintain a professional and empathetic attitude, and consistently demonstrate NorthBay Health's True North Values.
Requirements
- interpersonal skills
- oral and written communication skills
- professionalism
- empathy
- confidentiality
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- long-term care coverage
- paid time off
- vacation
- sick leave
- holidays
- bereavement
- 403(b) retirement plan
- education reimbursement
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases
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