People & Culture Intern, Systems - Winter 2026 (Charlotte)

BDO USA
Grand Rapids, NC
Category Human Resources
Job Description
The People & Culture Intern, Systems supports the administration of the People & Culture information system, Oracle Cloud HCM, and related support projects. This role requires strong attention to detail, technical aptitude, organizational skills, and effective communication.

Requirements

  • Assesses all incoming ServiceNow HRIS requests and escalates as needed
  • Handles basic requests including employee record corrections, reports, and user questions
  • Runs, edits, and disseminates recurring reports to other teams in Core Business Services on weekly and monthly cadences
  • Generates and reviews data audits to identify issues; works with People & Culture Field teams to identify resolution and processes
  • Processes test employment transactions and completes test scripts for quarterly updates in Oracle Cloud HCM
  • Makes necessary updates for user guide documentation and new user training; assists in the delivery of these updates as directed
  • Assists with the administration and management of other HR information systems supported by the People & Culture Systems practice as applicable
  • Maintains awareness of HR information systems and their impact on business processes within the People & Culture community

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Equal Opportunity Employer
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