Role OverviewThe Personal Banker I - Part time provides customers with accurate information regarding the Bank's products and services, handle customer inquiries, and resolve customer complaints. Protect the Bank's image and contribute positively to the achievement of the Bank's overall goals and objectives.
What You Will Do
Establish and promote cordial relationships with customers, inform and suggest new banking products, provide information to customers on their account, and ensure that all the Bank's policies, procedures, and regulatory guidelines are strictly complied with.
Why It Might Be a Fit
Improve customers' banking experience by ensuring that the customers are attended to promptly and all their banking challenges are resolved without delay. Conduct effective checking sales presentations and introduce customers to the Tell-A-Friend program.
Requirements
- High school diploma or equivalent
- One to five years of banking experience
- Effective listening skills
- Patient and willingness to help others in solving problems
- Proven record of outstanding customer service
- Demonstrated proficiency using banking platforms and common office software and systems
- Strong verbal and written communication skills
- Excellent negotiation skills and ability to influence people
- Strong attention to detail
- Ability to lift up to 25 pounds occasionally and to stand for extended periods of time
- Ability to sit in front of a computer for extended periods of time
- Ability to travel, as needed
Benefits
- dental insurance
- 401(k) plan with employer match
- life insurance
- paid volunteer time
- matching gifts for charitable contributions
- Tell-A-Friend program
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