Role OverviewAs a Personal Banker at UMB, you will be an expert at building customer relationships and recommending financial solutions. You will use your product knowledge to identify customer needs and offer financial solutions to help them secure their financial well-being. UMB's branches offer opportunities to expand your financial education and grow your career within Consumer banking.
What You Will Do
You will ask personalized questions to convert transactions into cross-sell conversations, create sales opportunities by calling leads and visiting businesses, and achieve your daily key performance metrics. You will also learn processes like transactions, managing a cash drawer, and completing bank documentation.
Why It Might Be a Fit
You will be a good fit if you thrive in a high-energy, sales-driven team, leverage daily coaching and feedback to polish your sales outcomes, and use your expert product knowledge to build upon customer needs. You should be able to communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes.
Requirements
- HS Diploma or equivalent
- one year of experience in a retail environment
- reliable transportation
- ability to work branch hours, including weekends and some evenings
- ability to obtain NMLS registration within 90 days
Benefits
- Paid Time Off
- 401(k) matching program
- annual incentive pay
- paid holidays
- comprehensive company sponsored benefit plan
- health savings
- flexible spending
- dependent care accounts
- adoption assistance
- employee assistance program
- fitness reimbursement
- tuition reimbursement
- associate wellbeing program
- associate emergency fund
- various associate banking benefits
]]>