Role OverviewThe Personal Banker is the face of Oxford Bank and will act as the primary customer contact within each branch. Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients.
What You Will Do
The Personal Banker will be responsible for putting customers at the center of everything they do, displaying a friendly, positive attitude, and possessing strong customer service skills. They will build relationships with customers, focus on their long-term financial needs, and engage them in meaningful financial conversations.
Why It Might Be a Fit
The ideal candidate will have a genuine interest in learning and understanding client financial goals, both short and long term. They will be able to proactively contact customers by phone to follow up on client satisfaction, build relationships, and address any additional financial needs.
Requirements
- 3+ years of customer service experience
- 2+ years of banking experience
- Bachelor's degree and/or higher education
Benefits
- Health and welfare benefits
- Employee Wellness Program
- Employee Tuition Assistance Program
- 401(k) Retirement Plan with Company Match
- Paid Time Off
- Paid Holidays
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