Role OverviewThis position is the focal point in the branch for sales, service, and/or referral opportunities in support of the overall branch goals. The Personal Banker services existing customers and assists customers with transactions, while maintaining the values trusted by our customers and communities.
What You Will Do
Develops new customer relationships, retains and expands existing relationships, and proactively identifies customer opportunities to achieve personal and branch goals. Participates in a welcoming lobby experience, takes ownership of the customer experience, and builds new customer relationships through frequent interactions.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, good interpersonal communication skills, and good computer skills. They will be able to build relationships based on trust and mutual respect, maintain an inclusive and honest environment, and uphold integrity and transparency in all interactions.
Requirements
- High school diploma or equivalent
- Demonstrated positive and helpful attitude toward both internal and external customers
- Good interpersonal communication skills
- Good computer skills
- Excellent customer service skills
Benefits
- Confidentiality of customer non-public personal information
- Secures information systems to comply with bank regulations
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