Personal Banking Advisor

Reliance Bank
Altoona, PA
Category Customer Service
Job Description
Role Overview

As a Personal Banking Advisor, you'll be the first point of contact for customers, work with the branch team to provide an exceptional customer experience, and build relationships with customers to connect them with financial products and services.

What You Will Do

Perform day-to-day operational tasks, such as cash handling and complex transactions, and leverage your skills to help achieve bank-wide goals.

Why It Might Be a Fit

This is an excellent opportunity for a career in banking or financial services, with a comprehensive benefits package and ongoing learning and development encouraged.

Requirements

  • High School diploma
  • at least two (2) years' of strong customer service experience
  • general interest in the financial services industry
  • desire to develop a long-term employment relationship
  • passion for problem-solving and working with people
  • ability to work effectively in a fast-paced, highly collaborative work environment
  • proficient computer knowledge and ability to learn bank-specific software
  • ability to communicate professionally both verbally and in writing
  • visual and auditory skills
  • ability to stand for long periods of time; bend; stoop; and lift items of up to 25 lbs.

Benefits

  • Annual Bonus Program
  • 11 Paid Holidays
  • Annual Paid Time Off (PTO) Allotment
  • Gym Membership Reimbursement
  • Employee Wellness Program
  • Mileage Reimbursement
  • Medical, Dental, and Vision Coverage
  • Matched 401(k) Retirement Savings Program
  • Flexible Spending Plans/Health Savings Account
  • Life Insurance
  • Short and Long-Term Disability
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