Role OverviewA Personal Banking Specialist provides basic support for personal banking services, such as account management, and performs advanced teller functions with a high degree of accuracy and efficiency. They assist customers with account management, educate customers on Bell Bank's products and services, and provide assistance on these products to meet customers' financial needs.
What You Will Do
Deliver exceptional customer service, conduct professional meetings with customers, open and maintain personal and business accounts, and actively identify cross-selling opportunities.
Why It Might Be a Fit
The ideal candidate will have 2-4 years of customer service experience, good communication and listening skills, attention to detail, and timeliness and reliability. Bilingual skills are preferred.
Requirements
- H.S. Diploma or General Education Degree (GED)
- 2-4 years of customer service experience
- 0-2 years of working in a banking, financial, or professional setting preferred
- Experience using Microsoft products: Outlook, Word, Excel preferred
- Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled
- Flex PBS must be flexible in schedule and have ability to commute to any location within a specific region as needed
- Part Time PBS must work a set minimum number of hours per week, as determined by the branch leadership
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