Personal Lines Account Manager

Alera Group is looking for a Personal Lines Account Manager to join our team in Hanover, MA. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Manage personal lines insurance policies (home, auto, umbrella, flood, etc.)
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly
• Assess client needs and recommend appropriate insurance coverages
• Collaborate with insurance carriers to ensure accurate policy placement and underwriting practices
• Identify opportunities for account rounding and cross-selling to enhance client coverage and satisfaction

• 3 years of experience in Personal Lines insurance as an account manager
• Valid Massachusetts Property and Casualty License
• Strong understanding of insurance products, coverages, and services
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency in agency management software; Applied Epic experience preferred
• Ability to work independently and collaboratively within a team

This job is expected to be performed on-site in the office.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $55K to 75K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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