Personnel Security Analyst

Xcelerate Solutions
Any Location, MD
Category Customer Service
Job Description
Role Overview

As a Personnel Security Analyst, you will provide personnel security support and resolution of issues of low and medium complexity in a collaborative team office environment. You will assist the Government in operating a responsive and professional call center to address inquiries from the customer base in a timely manner.

What You Will Do

Validate and process incoming investigation requests, process incoming mail and hard copy fingerprint cards, review e-QIP investigation form submissions, and provide customer support center services.

Why It Might Be a Fit

You will work with a talented and diverse team, have opportunities for growth and development, and be part of an award-winning organization.

Requirements

  • High School diploma
  • Experience using Microsoft Windows based operating system (currently Windows 10) with the Microsoft Office Suite
  • Customer service experience
  • Ability to obtain and maintain a Secret security clearance

Benefits

  • Reasonable accommodations for disability
  • Pay transparency
  • Equal Employment Opportunity/Affirmative Action Employer
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