Pharma/Healthcare Growth Account Executive/Program Manager

Requirements

• Drive Account Growth: Develop and execute account growth strategies, including playbook creation, pipeline development, and targeted relationship plans.
• Activate your Network: Leverage an established network to accelerate revenue growth from day one. Maintain and expand personal and professional relationships, bringing in warm leads and active opportunities.
• Upsell & Cross-Sell: Expand CapTech’s footprint by introducing new services, ensuring we are seen as a critical extension of the client’s business.
• Expand Opportunities: Identify, pursue, and secure new business opportunities within existing accounts, delivering consistent year-over-year revenue growth.
• Balance Growth & Delivery: Split time and focus between business development and delivery oversight across consulting solutions.
• Stay current: Rapidly build expertise in CapTech’s solutions and maintain deep awareness of emerging industry trends, technologies, and market dynamics.
• Deliver Value: Translate client needs into innovative solutions that create measurable business impact.
• Ensure Account Health: Oversee financial and operational management of the account, including margin, forecasting, and resource alignment, ensuring long-term sustainability alongside growth.
• Engage Clients Deeply: Prioritize building relationships, in-person whenever possible. Immerse yourself in client culture, community, and leadership forums to strengthen trust and establish CapTech as a strategic partner.
• Lead with Agility: Adapt quickly to evolving client priorities and market shifts, ensuring CapTech remains a relevant and trusted partner.
• Ensure Delivery Excellence: Lead cross-functional teams, manage stakeholder expectations, and resolve issues quickly to protect client satisfaction and trust.
• Coach & Develop Talent: Mentor account managers and consultants on relationship building, opportunity identification, and growth best practices.
• Execute with Impact: Lead proposals, SOWs, and growth initiatives while proactively introducing CapTech’s broader service offerings.
• Collaborate with Candor: Communicate thoughts and perspective with internal team and external client and challenge appropriately, pressure test assumptions and develop trust and credibility.
• Demonstrate Commercial Mindset: Lead client negotiations to secure multi-year deals, renewals or expansions and act as a financial steward of CapTech and clients.
• Think Beyond the Sale: Understand how problems/solutions extend beyond the immediate buyer and the upstream and downstream impacts to stakeholders across the value chain and alignment to enterprise strategy.

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development
• Modern Health
• Carrot Fertility
• Fringe
• Employee Resource Groups
• Philanthropic Partnerships
• 401(k) Matching