Role OverviewAssists Pharmacy Customer Service leadership in processing provider and member prior authorization requests, working with the pharmacy team to implement policies and manage pharmacy benefits.
What You Will Do
Provides customer service and support to members and physicians, resolves clinical issues, and documents inquiries and prior authorization requests. Determines appropriateness of pharmacy benefits and communicates with providers and members.
Why It Might Be a Fit
Requires high school diploma or equivalent, 2+ years of customer service experience, and strong communication and customer retention skills.
Requirements
- High School Diploma or Equivalent (GED)
- Minimum of 2 years-Customer Service
Benefits
- Healthcare benefits
- Vision insurance
- Dental insurance
- Domestic partner benefits
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