Pharmacy Tech Support / Call Center Rep (Work from Home)

Lifelancer
Everett, WA
Category Customer Service
Job Description
IQVIA is seeking a Pharmacy Support Call Center Representative to provide payment assistance solutions and field requests from patients, pharmacies, and medical professionals.

Requirements

  • Provide initial support for customer requests
  • Field requests from patients, pharmacies, and medical professionals
  • Assess user's issue and provide first-level support
  • Document information specific to the resolution
  • Recognize operational challenges and suggest recommendations
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