Pharmacy Tech Support / Call Center Rep (Work from Home)

Lifelancer
Phoenix, AZ
Category Healthcare
Job Description
The Pharmacy Tech Support / Call Center Rep will provide payment assistance solutions and customer support via phone, email, fax, or other means of contact. They will assess user issues, provide first-level support, and escalate unresolved issues as needed. The role requires pharmacy technician experience, HIPAA certification, and call center experience with a strong focus on customer support and problem resolution.

Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus
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