Pharmacy Tech Support / Call Center Rep (Work from Home)

Lifelancer
Salt Lake City, UT
Category Customer Service
Job Description
As a Pharmacy Tech Support / Call Center Rep, you will provide payment assistance solutions to patients, pharmacies, and medical professionals. The role involves fielding requests, resolving issues, and escalating unresolved cases to the appropriate area. You will work from home and provide support via telephone, email, fax, or other means of contact.

Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus
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