Pharmacy Tech Support / Call Center Rep (Work from Home)

Lifelancer
Any Location, MA
Category Customer Service
Job Description
Provide payment assistance solutions such as co-pay cards or vouchers to patients, pharmacies, and medical professionals through a remote call center position. Responsibilities include fielding requests, providing first-level support, and escalating unresolved issues. High school diploma or equivalent required, with a minimum of 3 years of call center experience and 3+ years of pharmacy technician experience.

Requirements

  • High school diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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