Pharmacy Technician (Hybrid) - Northborough, MA

Lifelancer
Marlborough, MA
Category Healthcare
Job Description
A Pharmacy Technician assists the pharmacist with various aspects of order processing to dispense medications to patients as promised in an accurate, safe and efficient manner. This role is onsite at the Northborough office and requires a high school diploma or equivalent, a minimum one year of Pharmacy Technician or relative work experience, and RPhT Pharmacy Technician License or National (CPhT) Pharmacy Technician Certification.

Requirements

  • Register new patients into pharmacy systems with appropriate program designations
  • Type new prescription orders into the pharmacy system
  • Answer in-bound calls to assister patients, providers and internal patient support services with inquiries
  • Perform outbound calls to patients and providers to welcome to pharmacy and for refill prescription scheduling
  • Escalate questions around medication usage and concerns to the pharmacist
  • Facilitate scheduling for prescription delivery to patient or provider’s office
  • Maintain current patient profiles per accreditation requirements as well as State and Federal regulations and laws
  • Obtain and complete prescription transfers to and from other pharmacies as needed
  • Assist in prescription order requests from providers and clarification on prescriptions under the supervision of a pharmacist.
  • Process scheduled order- fulfillment and facilitate the process of urgent orders to ship as promised
  • Provide customers with courteous, friendly, fast and efficient service

Benefits

  • Health and welfare and/or other benefits
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