Pharmacy Technician – Hybrid

Requirements

• Register new patients into pharmacy systems with appropriate program designations
• Type new prescription orders into the pharmacy system
• Answer in-bound calls to assist patients, providers and internal patient support services with inquiries
• Perform outbound calls to patients and providers to welcome to pharmacy and for refill prescription scheduling
• Escalate questions around medication usage and concerns to the pharmacist
• Facilitate scheduling for prescription delivery to patient or provider’s office
• Maintain current patient profiles per accreditation requirements as well as State and Federal regulations and laws
• Obtain and complete prescription transfers to and from other pharmacies as needed
• Assist in prescription order requests from providers and clarification on prescriptions under the supervision of a pharmacist
• Process scheduled order- fulfillment and facilitate the process of urgent orders to ship as promised
• Provide customers with courteous, friendly, fast and efficient service