Role OverviewAs a Platform Engineering Lead, you will own the technical direction and lead the team that builds and runs the ServiceNow platform. You will set the engineering standards, lead the developers and platform administrator, and chair the Technical Governance Board (TGB).
What You Will Do
Your main responsibilities will include designing solutions that favor out-of-the-box capabilities, reducing customization, and protecting upgrade readiness. You will also own the integrity of the Configuration Management Database (CMDB) and its alignment to the Common Service Data Model (CSDM).
Why It Might Be a Fit
This role requires strong technical skills, leadership experience, and the ability to communicate technical tradeoffs to business owners and executives. You will work with security, infrastructure, enterprise architecture, and data teams on shared standards and dependencies.
Requirements
- Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent professional experience.
- 8 or more years of hands-on ServiceNow experience (development, administration, or architecture) on an enterprise instance.
- 5 or more years in an architect, technical lead, or lead developer role with design authority on an enterprise ServiceNow instance.
- 2 or more years directly managing developers or administrators, including goal setting and performance feedback.
Benefits
- Medical, dental, and vision insurances
- Disability insurance
- Robust wellness program
- Flexible work schedules
- Paid vacation and holiday time
- Sick time
- Dependent sick time
- Company-matched 401k plan
- Adoption reimbursement
- Tuition reimbursement
- Vendor discounts
- Employment referral program
- AD&D insurance
- Pre-taxed accounts
- Voluntary legal plan
- B&V Credit Union
- Performance-based bonus program
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